Electric Choice in Virginia
Virginia introduces Electric Choice Jan. 1, 2002. All AEP customers in Virginia
are able to choose the company that supplies the electricity they use.
No matter whom you choose to supply your electricity, AEP -- your local distribution company -- will deliver that power safely and reliably through the facilities and equipment already in use.
For more information
This web site contains information
that will help AEP's
Virginia customers learn about Electric Choice and will provide
companies who wish to compete in the Virginia market with
information about working with AEP.
To obtain a list of competitive service providers from which you may choose or for more information, please contact Virginia Energy Choice at 1-877-YES-2004 (1-877-937-2004) or at www.vaenergychoice.org.
Opt offAEP is required to include your name, address and usage information on a list of eligible customers that is available to competitive service providers. You may choose to have your name and information excluded from this list.
Who to call/How to contact AEP
| For lights out emergency repair service | 1-800-956-4237 |
| For billing inquiries if you have not switched to a new supplier | 1-800-956-4237 |
| For billing inquiries if you have switched to a new supplier (unless your supplier has provided you with a different number to call) | 1-888-707-4237 |
| TDD service for customers who are hearing impaired - all services | 1-800-348-9602 |
| Underground line locater service throughout Virginia | 1-800-552-7001 |
